FAQ
Frequently asked questions
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How long does shipping take?
Most residential flagpole orders ship within 3-5 business days. Commercial orders may take 1-2 weeks depending on customization requirements. You'll receive tracking information once your order ships.
What size flagpole do I need?
For residential use, 15-25 foot poles are most common. Consider your property size, local regulations, and wind conditions.
How do I maintain my flagpole?
Regular maintenance includes checking the rope/halyard, cleaning the pole surface, and ensuring all hardware is secure. Replace worn components as needed to extend your flagpole's life.
What size flag should I fly?
As a general rule, your flag length should be approximately 1/4 the height of your flagpole. For example, a 20-foot pole should fly a 5-foot (3x5) flag.
Do you sell flags?
Yes! We offer American flags, state flags, and various specialty flags. Browse our flag selection or contact us for specific flag requests.
Can you customize flagpoles?
Yes, we offer custom heights, colors, and accessories for commercial projects. Lead times may be extended for custom orders.
What is your return policy?
We want you to be completely satisfied with your flagpole. View our complete Returns & Refunds Policy for details.
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.