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Reach us any time by phone, email or the form. A small family team in Illinois reads every message.
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1-866-964-7147Talk it through with a real person
Emailsupport@hdflagpoles.com
PO Box 146
Taylorville, IL 62568
Quick answers
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FAQ
Questions? Answered.
The questions we hear most. Anything else, call or send a message.
How fast will my order ship?
HD Telescoping orders ship within 24 hours and arrive in 3 to 5 days on average. Commercial flagpoles ship by freight, which averages up to 4 weeks depending on your place in the production line.
Is shipping really free?
Yes. Shipping is free on every order, with no freight fees added at checkout.
How do returns and replacements work?
Returns are free, and so are replacements. Replacements arrive in about 7 days.
What does the warranty cover?
Residential telescoping poles carry a 10-year warranty. Commercial poles carry a lifetime warranty.
Do you work with businesses and contractors?
Send height, halyard and quantity. A professional estimator sends your price within 3 minutes.
Who you’re talking to
A family business
in the heartland.
HD Flagpoles was built by a father and son on one rule: treat people right, expect the best and success will follow. When you reach out, you get the same family team, not a call center.Built by a father and son on one rule: treat people right, expect the best and success will follow. When you reach out, you get the same family team, not a call center.