Shipping Policy

Shipping Policy

At HD Flagpoles, we are committed to providing an exceptional customer experience, and that includes making sure our shipping policy is both convenient and hassle-free. We are pleased to offer free shipping on all orders and free shipping on qualified returns. Please take a moment to review the details of our shipping policy below.

Free Shipping on All Orders:

1. HD Flagpoles offers free standard shipping on all orders, regardless of the order value or destination. There is no minimum purchase amount required to qualify for free shipping.

2. Once an order is placed, please allow [time frame, e.g., 1-2 business days] for processing. After processing, your order will be shipped and an email with tracking information will be sent to the email address provided during checkout.

3. Delivery times may vary based on location and shipping service selected. We are not responsible for any shipping delays that may occur due to carrier issues or unforeseen circumstances. However, we will always strive to ensure that your order arrives as quickly as possible.

Free Shipping on Qualified Returns:

1. HD Flagpoles is pleased to offer free shipping on qualified returns within 7 days of the original purchase date. To qualify for free return shipping, the item(s) must be in their original condition, unused, unwashed, and with all original tags and packaging.

2. To initiate a return, please contact our customer service team at support@hdflagpoles.com to schedule your return.

3. Once the return is received and inspected, a refund will be processed, and a credit will be automatically applied to the original method of payment.

4. Please note that some items may be excluded from our free return shipping policy, such as sale items or customized products. Be sure to review our Return Policy for a complete list of exclusions and additional details.

We value your business and will always strive to provide the best possible service. If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at support@hdflagpoles.com.